Company Profile
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Quality Policy  
Our Vision
to become the UK market leader in multi metal distribution.
Our Mission
to exceed our customers’ expectations at every contact opportunity.
to constantly improve performance and achieve excellence.
to provide the highest quality products and service.
to be open, creative and consistent.
Our Philosophy
The Quest For Excellence.
This is a continuous process of business improvement based on excellent communication and basic common sense principles.
Quest:
Q
 adopting standards of Quality, where everyone works together to achieve excellent results with zero mistakes.
U
 striving to enhance our Uniqueness by developing an environment for innovation and creativity.
E
 recognising and rewarding Employees who are valued and provide a positive contribution to achieving our vision.
S
 constantly aiming to provide a Service to exceed expectations.
T
 maintaining high performance through implementing and measuring TARGET at all times.
Our Quality Standard
We will set business objectives and review them at corporate and local level.
BS EN ISO 9001:2000 registration will be maintained by internal audits, management meetings and reviews.
Periodic audits by an accredited organisation, will be maintained. This will ensure continual improvement to our management systems.
We will monitor our performance against customer requirements, by using CSM (Customer Satisfaction Measurement).
Our quality performance will be regularly communicated to all employees.
Our quality management system will be reviewed annually by the Group Quality & Safety Department.
   
 
This Policy has the total commitment of the ASD metal services board.
Martin Joyce
Chief Executive - ASD metal services